Job Description:Currently, Bloomberg LP are seeking for qualified candidates to join their Singapore City team in the position of Global Technical Support Representative. This opportunity is a Full Time position to be based in Singapore City, Singapore.
Responsibilities:Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients from around the world with the best customer service available. Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today. By solving customers' hardware, software, and networking problems, showing them how they can maximize the benefits from their Bloomberg platforms, and providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience as well as to liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues. Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn.
Candidate Requirements:The ideal candidate should fulfill the following requirements: At least 5 years of working experience in a related field. Possess a Degree and above from a recognized institution. Fluency in English will be essential. - Experience of working in a help-desk environment is highly desirable - General knowledge of IT - Outstanding communication & inter-personal skills and be able to work well in a team environment - Excellent listening, questioning and analytical skills - Ability to work under pressure & in a concise, clear focused manner - Multi-tasking skills - Native level Mandarin - Business level English - Shifts will include a few weekend and public holiday covers
