Title: Client Specialist Associate
ID: GEN00000588

Description

Position Overview:

To work with Client Specialists, Knowledge Network, Account Team, Sales, other internal stakeholders and customers, ensuring the user engagement activities operate effectively and efficiency. Supports Client Specialists with administrative activities such as marketing materials distribution, arranging client and internal meetings, assisting to maintain the contact databases accurate and up-to-dated in CRM and other client databases. Plays the key role to coordinate administrative work to help improving Client Specialists operations with the internal stakeholders, overseas counterparts and customers. Addresses any gap in the administrative process that prevents business performance and assists to deliver the improvements.

Essential Day-to-Day Responsibilities:

- Work with Client Specialists to support TRUST process by improving data digestion processes, producing performance report, keep good record on Opportunities, Contacts, Activities when required.

- Support Client Specialists operations in managing projects, working closely with internal stakeholders and counterparts in Asia.

- Be a point of contact with other administration team to provide the required information.

- Support the contact collection, maintain contacts, profiles, any other user/competitor intelligence at TRUST and other client databases.

- Identify and escalate any internal process that does not match the business needs.

- Implement the improvements to process, ensuring performance targets are met in the business area

At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare, and media markets, powered by the world's most trusted news organization.

Qualifications

Required Skills (Must have)

- 1-3 years of experience supporting or working within a sales team or sales organisation.

- Fluent in Japanese and basic level of English.

- Good level of business use of EXCEL.

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: General Operations
Primary Location: Japan-Tokyo
Organization: Markets Asia Sales
Schedule: Full-time
Job Type: Standard
Shift: Day Job